“Hello, I’m Andrew Lansley, the health secretary. I just want to take a few moments to say that your care while you’re here in hospital really matters to me. I hope it’s as good quality care as we can possibly make it and I do hope you’ll join me in thanking all the staff who are looking after you while you’re here.“
This message will repeat on a loop every three to four minutes. I note that this “service” isprovided by private company and is nauseatingly called Hospedia
Is it ? Hubris, first flush of power
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